Job Details

Owen Reed is looking for an experienced Legal PA to provide high-quality, proactive support to a team of partners and fee earners within a Corporate team. This opportunity would suit a highly organised professional with excellent communication skills, strong attention to detail and a commitment to delivering exceptional client service.

Key Responsibilities

• Work collaboratively with Finance teams to support fee earners’ financial performance, including client billing, reporting, matter balances and working capital management.
• Support Business Development activities, including organising and attending events and conferences, maintaining CRM records, updating fee earner CVs and assisting with bids, tenders and pilots.
• Use the Business Development hub and credentials database to support business development work.
• Where supporting a Client Relationship Partner for a Client Universe Client, assist with organising and attending core team and relationship meetings, coordinating events and compiling regular client reports.
• Manage matter opening processes, ensuring correct rates are applied, engagement letters and matter specifications are prepared promptly, and Onboarding teams are consulted as required.
• Complete conflict checks, Client Due Diligence and the end-to-end Client Matter Inception process accurately and in line with firm protocols.
• Maintain effective file management, identifying matters for closure, ensuring bills are paid, clearing client balances and work in progress, and archiving completed files.
• Provide comprehensive diary management, anticipating commitments, coordinating meetings and travel, and resolving scheduling conflicts independently where appropriate.
• Arrange complex travel, identifying and recommending cost-efficient options.
• Prepare meeting packs and itineraries, and coordinate meeting rooms, hospitality and other resources.
• Use the Cube for administrative tasks, taking ownership to ensure work is delivered accurately and on time.
• Delegate appropriate work to Document Production, including pitch and tender documents, legal document conversions and amendments, and transcripts.
• Maintain the technical skills needed to support fee earners effectively and proactively address any knowledge gaps.
• Follow the firm’s risk and compliance policies, raising issues promptly with the relevant Partner or Risk and Compliance team.
• Complete all compulsory training on time and return complaints and claims questionnaires as required.

Skills and Experience

• Three years’ experience, or equivalent, gained within a comparable environment at an appropriate level.
• Excellent written and verbal communication skills, including accurate grammar and punctuation.
• Strong proficiency in Microsoft Office.
• Proven experience of delivering exceptional client service.
• Excellent attention to detail and experience working in a fast-paced office environment.
• The ability to work collaboratively within a team and independently.
• A flexible approach to meeting client needs.
• A commitment to exceeding expectations and achieving goals.