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Terms and Conditions - ILSPA Training

Please note that your acceptance on our courses constitutes a binding agreement between the Institute of Legal Secretaries and PAs (“the Institute”) and yourself. Students must agree to abide by the Terms and Conditions outlined as follows.

 

Evening Class Students

Requirements for Admission

We require Students to have a good typing speed, to be computer literate, to have an understanding of Microsoft Word and to have a good standard of spoken and written English. If you do not have these skills, we strongly recommend that you take the additional courses we offer to be able to gain employment. Alternatively, you can gain these skills through another training company or college.

Cancellations/Refunds

Cancellation of a course place can be made before the course starts. A refund will be issued within 21 days minus a £15 administration charge.

When you have been offered a place on the course and it has started, you are not entitled to a refund if you drop out – under any circumstances. We have a set number of places to offer Students and if you take one of those places, you must pay for it in full.

Outstanding Course Fees

When course instalments are overdue and your payment plan is not honoured, you will be contacted by the Institute to make a payment. If payment is not made within the stipulated time scale, formal debt recovery action will be taken.

Transferring Courses

If you would like to transfer your course place to another date before the course has started, no extra fees will apply. If the course has started, an extra charge of £200 will apply on top of the original £800 course fee.

Non-transferability of Course

Your course place is not transferable to any other party.

Course Duration

The teaching time is a total of 42 hours. However, time is required outside of class to read course material and complete coursework at home.

The course must be completed within one year. If you have not completed the course within one year, you will need to apply for an extension in writing which will be valid for 3 months.

The Institute introduced the one year timescale in September 2013.  Students who enrolled before this time, have the option to continue the course but must complete it within a year of contacting us.  If a Student enrolled before 2007, they need to pay the difference in course fees between then and now to obtain the latest version of our course material and start their studies again.

Coursework Re-Takes

Students are not charged any extra fees for tests or assessments they need to re-take.

Assessment and Certification

All tests and assessments will be set and the marking undertaken by the Institute, and will be the sole

determinant in making awards. All assessments will be taught and conducted in accordance with the Institute’s regulations and procedures. Certificates are only awarded to those who pass the course after full completion of their coursework. 

If Students fail any part of the course, they are given the opportunity to redo their work.  If they do not pass on the second attempt we are unable to issue the full Diploma qualification.  However, we can issue individual Certificates for any of the four practical assessment units which are passed.

Refusal of Admission/Expulsion

The Institute reserves the right to refuse admission or expel any Students for improper conduct or any conduct that interferes with the wellbeing of other Students, staff or the reputation of the Institute.

Copyright

The Legal Secretaries Diploma course material is copyrighted by The Institute. Unlimited access to and use of the course material is granted to Students of the Institute for the purpose of personal study only.

Contract

The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

 

Distance Learning Students

Requirements for Admission

We require Students to have a good typing speed, to be computer literate, to have an understanding of Microsoft Word and to have a good standard of spoken and written English. If you do not have these skills, we strongly recommend that you take the additional courses we offer to be able to gain employment. Alternatively, you can gain these skills through another training company or college.

Cancellations/Refunds

Cancellation of the course can be made within 30 days. A refund of the course fee will be issued within 21 days minus a £15 administration charge. Refunds will not be given after this period under any circumstances nor will they be given if any coursework has been marked.

Outstanding Course Fees

When course instalments are overdue and your payment plan is not honoured, you will be contacted by the Institute to make a payment. If payment is not made within the stipulated time scale, formal debt recovery action will be taken.

Non-transferability of Course

The course is not transferable to any other party.

Course Duration

The course must be completed within one year. If you have not completed the course within one year, you will need to apply for an extension in writing which will be valid for 3 months.

The Institute introduced the one year timescale in September 2013.  Students who enrolled before this time, have the option to continue the course but must complete it within a year of contacting us.  If a Student enrolled before 2007, they need to pay the difference in course fees between then and now to obtain the latest version of our course material and start their studies again.

Coursework Re-Takes

Students are not charged any extra fees for tests or assessments they need to re-take.

Assessment and Certification

All tests and assessments will be set and the marking undertaken by the Institute, and will be the sole

determinant in making awards. All assessments will be taught and conducted in accordance with the Institute’s regulations and procedures. Certificates are only awarded to those who pass the course after full completion of their coursework.

If Students fail any part of the course, they are given the opportunity to redo their work.  If they do not pass on the second attempt we are unable to issue the full Diploma qualification.  However, we can issue individual Certificates for any of the four practical assessment units which are passed.

Refusal of Admission/Expulsion

The Institute reserves the right to refuse enrolment or cancel the enrolment of any Students for improper conduct or any conduct that interferes with the wellbeing of other Students, staff or the reputation of the Institute.

Copyright

The Legal Secretaries Diploma course material is copyrighted by the Institute. Unlimited access to and use of the course material is granted to Students of the Institute for the purpose of personal study only.

Contract

The laws of England and Wales shall apply in all respects and the courts of England and Wales shall have exclusive jurisdiction.

 

Microsoft Office Courses

When you enrol for a Microsoft Office course, cancellations or refunds are not available under any circumstances. This is due to the fact that they are purchased by the Institute from a third party provider. Once we have ordered a course for you, it cannot be returned.

 

Membership

Students of the Institute are entitled to one year’s free Membership.   This can be extended for 3 months if an extension is granted.

If Students want to renew or upgrade their Membership after that period, they are required to pay a one-off fee of £50 which entitles them to Lifetime Membership.

Dispute Resolution

In the event of any dispute arising between the Institute and a Student in respect of the terms of an agreement, the dispute shall be referred to a senior member of the Institute’s staff. This member of staff shall act in good faith and use all reasonable endeavours to resolve the dispute to the mutual satisfaction of the parties.

Notices

Any notice or communication between the Institute and a Student must be in writing.