The Institute of Legal Secretaries and PAs
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Personal Assistant (6‑Month FTC)
Salary: Up to £47,000
Working Pattern: 5 days in the office
Department: Internal Client Services
Location: London
About the Role
We are seeking a proactive and highly organised Personal Assistant to join their Private Client Team on a 6‑month fixed‑term contract.
The PA team provides exceptional secretarial, administrative and facilities support across the Firm, underpinning the high‑quality service delivered to our clients. In this role, you will support Partners and Fee Earners, coordinate client work, and ensure a seamless client experience. This is a varied and fast‑paced position requiring strong communication skills, attention to detail and a solutions‑focused mindset.
Key Responsibilities
Coordinate and distribute support for client projectsSet up processes for new client mattersSupport with pitches, presentations, events and business development activitiesIdentify and implement process improvementsHandle internal and external telephone queries
Client Relationship Management
Ensure client correspondence reaches the correct Partner or Fee EarnerTake an active role in client care and relationship managementMaintain accurate client information on CRM systemsCommunicate with clients independently or on instructionArrange client meetings and respond to queriesEnsure terms of business are in place and follow up where required
Financial Administration
Support time recording and ensure timely submissionLiaise with Finance regarding invoices, billing, expenses and accounts
Administrative Support
Allocate and monitor work for Client Services AdministratorsTrack tasks and manage prioritiesProvide diary management and meeting coordination
Skills & Experience
Accurate typing speed of at least 60 wpmAdvanced Microsoft Office skillsExperience using practice management systemsStrong customer service background
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, thank you for taking the time to apply.
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