The Institute of Legal Secretaries and PAs
Dedicated to your career every step of the way
Job Details
Higgs LLP
Job title
Secretary
Department
Legal Services
Specific Hours
Monday - Friday (9am-5pm) The firm operates a hybrid working policy.
Our Purpose
To forge long-term relationships that have a positive impact on our people, our clients, our business partners, and our community.
Our Commitment to Our People
We do not think there is a magic formula to the Higgs culture. The key is to listen to and respect our people. If we take care of our people and our people take care of our clients, then everything we want as a firm will take care of itself. We are friendly and open to new ideas.
Our Core Values
Higgs core values are “CLEAR” – Care, Legacy, Excellence, Authenticity, Relationships
Role Purpose
Our Secretaries work collectively as a centralised resource within the Legal Services Department. The team provide a comprehensive level of support to our lawyers across all departments. We aspire to deliver technically superior service. We will ensure that our people have the knowledge and skills to achieve at the highest level.
Key Responsibilities
- Ensure that dictation queues are checked regularly throughout the day, picking up tasks across departments in order of priority
- Liaise with our Office Assistants to delegate administrative tasks, tracking progress through to completion
- Deal promptly with any finance requests such as billing, TT’s in/out and any other queries that may arise
- E-filing, hard copy filing and file maintenance
- Typing letters, emails and file notes as dictated by our fee earners
- Document production, amending and creating documents from our standard templates in line with our standards experienced with track changes and create comparison documents
- Preparing bundles
- Liaise with the PA team as and when required
- Support fee earners with file opening process
- Arrange or, where not appropriate, conduct photocopying, printing, or scanning so relevant documents are collated and distributed in a timely manner
- Liaise with other Secretaries to share tasks and discuss deadlines
- Manage queries, responding as appropriate and/or ensuring that all messages are communicated and responded to
Person Specification
The Secretary has responsibility to ensure they are familiar with the Firm’s departments, key people, clients, internal systems and procedures. Any training requirements should be discussed with the Head of Legal Services.
In addition, our Secretaries are expected to demonstrate:
- Excellent telephone manner and communication skills
- Exceptional organisational skills with an eye for detail
- Team orientated personality with the ability to work independently and with others
- Flexibility and dependability
- Ability to take the initiative and demonstrate proactivity
- Ability to remain calm under pressure and work to tight deadlines
- Conscientious, approachable and enthusiastic
- Have a positive approach to daily tasks
- Ability to embrace change and do so in a positive and energetic way
- Experience of working within Private Client is advantageous
Technical Knowledge
- Accurate typing speed of at least 60 words per minute
- Excellent IT skills, proficient in Microsoft Office 365, AdobePro and Excel
Our vision
Our long-standing history and commitment to exceptional relationships, legal expertise, reliability, and experience define the essence of who we are. We celebrate our Black Country roots, and our warm, friendly and compassionate approach is more than just a promise - it's the heart of our service. We take the time to understand our clients, providing not only legal services but also security, reassurance and genuine care.
Our authenticity, passion and dedication has been passed down through generations, creating the unique 'Higgs quality' that sets us apart. We proudly embrace diversity and inclusivity, recognising the strength in the variety of backgrounds, perspectives and experiences our team brings.
Higgs isn't just a law firm; it embodies a people-centric approach that positively impacts our people, our clients, our business partners, and our community. We don't merely meet expectations; we exceed them, leaving a legacy of excellence that defines us.
By clicking 'Apply for this job' you are agreeing to the Terms and Conditions
