Job Details

JOB DESCRIPTION

1.            Main purpose of the Role:

To undertake typical work tasks, such as audio-typing, copy-typing, general word processing, dealing with telephone and e-mail enquiries, dealing with client enquiries and taking messages when and where possible, time recording and dairy management for their fee-earners.

2.            Main duties and responsibilities:

•             Using our Practice Management System, ALB, to produce correspondence and documents;

•             Arranging meetings, prison visits, taking minutes and keeping notes;

•             Liaising with clients, counsel, witnesses, other members of staff in other departments and all external contacts;

•             Filing and administration, organising and storing paperwork, documents and computer based information;

•             Enter, transcribe, record, store or maintain information in either written or electronic form i.e. diarising matters in central police station, magistrates court etc.  and in relevant fee-earners diary;

•             Liaising with dairy organiser to ensure matters are covered;

•             Using digital dictation to produce letters;

•             Establish, organise and/or maintain files;

•             Coordinate information in a clear and concise manner;

•             Plan, organise and prioritise time and workload in order to accomplish tasks and meet deadlines;

•             Review and/or edit documents for accuracy and completeness;

•             Arrange, coordinate or schedule time and details;

•             Follow written and/or oral instructions;

•             Record messages from verbal information received by telephone conversation or personal contact;

•             Assemble, sort and/or distribute documents, supplies and/or materials/items.

3.            Core job knowledge, Skills and experience required to do job:

•             Formats for a variety of legal documents

•             Legal terminology

•             Administrative and clerical procedures and systems such as word processing, systems, filing and records management systems, transcription systems and other office procedures and terminology.

•             Research methods, techniques and / or sources of information

•             Legal processes and procedures

•             Grammar, spelling and punctuation

•             Use automated software applications

•             Deal with people in a manner which shows sensitivity, tact and professionalism

•             Confidentiality of all work related matters.