The annual SecsintheCity Salary Survey has once again shed light on the business support profession, offering valuable insights into trends, rewards, and workplace dynamics across sectors. This year, legal secretaries and PAs stand out as the champions of loyalty, recognition, and adaptability. Here’s a closer look at the key takeaways from the survey:
Legal Secretaries and PAs Lead in Loyalty
In 2025, Legal Secretaries and PAs demonstrated the highest company loyalty among surveyed roles, with an impressive 47% remaining in their roles for more than seven years. This unwavering commitment highlights their deep integration within the legal sector and their enduring value to employers.
Salary Trends and Increases
While salaries for PAs in general have remained consistent compared to last year, Legal Secretaries and PAs are breaking this trend. A notable 61% of professionals in these roles reported receiving a salary increase in 2025, underscoring their growing recognition and demand within the legal sector.
Bonuses Are Common in the Legal Sector
The legal sector continues to reward its business support professionals generously. Over half (54%) of Legal Secretaries and PAs reported receiving a bonus this year, reflecting the sector’s acknowledgement of their contributions and its commitment to retaining top talent.
Legal Sector: A Top Choice for Business Support Professionals
The legal industry remains a favoured destination for business support professionals, ranking as the second most popular sector to work in. Its reputation for structured career progression, competitive compensation, and hybrid working options likely plays a significant role in attracting and retaining talent.
Hybrid Work Gains Momentum
Legal Secretaries and PAs continue to embrace hybrid working, with adoption rising to 79% this year, up from 77% in 2024. This growth underscores the sector’s adaptability and the importance of work-life balance for employees. The legal field’s continued commitment to flexible working arrangements positions it as a leader in modern workplace practices.
A Promising Future for Legal Business Support Professionals
The 2025 SecsintheCity Salary Survey reveals a promising outlook for Legal Secretaries and PAs. With increasing salaries, widespread bonuses, and a growing emphasis on flexibility, the legal sector continues to set benchmarks in the business support profession. As companies navigate evolving workplace dynamics, the loyalty and expertise of Legal Secretaries and PAs will undoubtedly remain invaluable.
Read the full 2025 Secsinthecity Salary Survey report here.
