The annual SecsintheCity Salary Survey has once again shed light on the business support profession, offering valuable insights into trends, rewards, and workplace dynamics across sectors. This year, legal secretaries and PAs stand out as the champions of loyalty, recognition, and adaptability. Here’s a closer look at the key takeaways from the survey:

Legal Secretaries and PAs Lead in Loyalty

In 2025, Legal Secretaries and PAs demonstrated the highest company loyalty among surveyed roles, with an impressive 47% remaining in their roles for more than seven years. This unwavering commitment highlights their deep integration within the legal sector and their …

Do you work in the legal profession? Have you faced experiences in your role that challenged your personal values or sense of right and wrong?

The University of Bath and King’s College London are conducting a research study to explore moral injury—a phenomenon that can occur when individuals encounter deeply challenging moral or ethical situations in their work. While moral injury has been studied in military contexts, there’s a growing need to understand its impact in professions like law, where ethical dilemmas are common.

What’s Involved?

•  A short online survey (10-15 minutes) to explore your experiences, well-being, and professional challenges.  …

Specialisation is one of the most effective ways Legal Secretaries can advance their careers and stand out to employers. While general legal knowledge provides a strong foundation, developing expertise in a specific area of law adds significant value and can open doors to more fulfilling, higher-paid roles.

At ILSPA, we’re proud to support your professional growth by offering Foundation and Advanced Level courses in a variety of specialist legal areas. As part of our commitment to your development, ILSPA Members receive a 20% discount on the Advanced Level courses.

Why Specialise?

With law firms and in-house teams seeking support staff …

TotallyLegal’s 2025 Salary Survey has shed light on the career experiences and compensation trends for Legal Secretaries and Personal Assistants (PAs), revealing encouraging data on job stability, salary progression, additional rewards, and working arrangements within these roles. Below, are some of the key findings:

Longevity in the Profession

Legal Secretaries and PAs demonstrate remarkable career longevity. The survey found that:

• 50% of Legal Secretaries have been in their current roles for over 10 years.
• Similarly, 46% of Legal PAs reported the same level of tenure.

This consistency underscores the stability and commitment within these positions, highlighting them as attractive long-term …

Navigating the complex landscape of communication with executives and fee earners can feel like a high-stakes chess game, especially for personal and executive assistants. In a world where every word counts and every interaction can impact your career, mastering the art of effective communication with top executives is not just beneficial—it’s essential to creating a successful career.

Regardless of whether you’re a manager, an assistant, or hold any crucial role within your team, knowing how to connect, convey, and conquer in these interactions can set you apart. After years of research, we want you to dive into these proven techniques that …

As the legal industry evolves, so too does the technology that supports it. One of the most exciting advancements in recent years is Artificial Intelligence (AI). Far from replacing skilled professionals, AI is becoming an invaluable tool that can enhance the work of Legal Secretaries and PAs. In this article, we will explore how AI can support you in drafting legal documents and correspondence.

Speed and Efficiency

Legal Secretaries and PAs often face deadlines when preparing documents. AI-powered tools can automate repetitive tasks, such as formatting, structuring standard clauses, or converting notes into polished text. Tools like Chat GPT, Microsoft Word's …

ILSPA is proud to announce our new partnership with Your Excellency Limited, one of the world’s leading training providers for Executive Support professionals. This collaboration is set to enhance professional development opportunities for Legal Secretaries, Personal Assistants and administrative professionals, reinforcing both organisations’ commitment to empowering the profession.

Through this partnership, Your Excellency and ILSPA will provide access to high-quality training, resources, and qualifications designed to elevate the skills and capabilities of PAs and Legal Secretaries across the sector. The initiative aims to foster career progression, confidence, and excellence within the profession.

Lindsay Taylor, Co-Founder and Director of Your Excellency, expressed enthusiasm for …

Neurodiversity Week is a time to celebrate and acknowledge the unique strengths and perspectives of individuals with neurodivergent conditions such as autism, ADHD, dyslexia, dyspraxia, and others. In the legal profession, neurodiversity can bring immense value when properly understood and supported.

Neurodivergent individuals often possess distinct abilities that can be highly beneficial in a legal environment. For example, individuals with dyslexia may have exceptional verbal communication and problem-solving skills, while those with ADHD might thrive when multitasking and rapid responses are required. Autism can bring enhanced analytical skills, high attention to detail, and a methodical approach to tasks. These varied skills and attributes make neurodivergent individuals …

SecsintheCity, the UK’s only specialist job board for business support professionals, has launched their 2025 Salary Survey. Building on the success and invaluable insights garnered from previous surveys, SecsintheCity are reaching out for audience contributions.

2024 was a year characterised by resilience in both employers and employees alike. Responses from business support professionals allow SecsintheCity to garner crucial insights into office support employment, highlighting the current trends and challenges the administrative and secretarial sectors have been facing and what EAs, PAs, secretaries and receptionists are looking for in a new job.

This year, the Salary Survey will broaden the understanding …

We are delighted to announce that our next live online classes for the Legal Secretaries Diploma will start on 21 May 2025. This time, the classes will be held during the day to better accommodate Students with various schedules and time zones.

The live online classes will run every Wednesday afternoon from 2.00pm - 5.00pm GMT, for 12 weeks via Zoom. This format offers an engaging and interactive way to learn, allowing you to dive into the intricacies of law and legal procedures. You’ll not only benefit from live interaction with your tutor but also get the chance to collaborate with fellow …