Student Terms and Conditions

1. Agreement and Acceptance

By enrolling on a course, you agree to be bound by these Terms and Conditions. A binding contract is formed once we have accepted your enrolment and received any applicable deposit or agreed payment plan confirmation.

2. Requirements for Admission

There are no formal academic entry requirements unless otherwise stated. However, learners are expected to have appropriate literacy, computer literacy and typing skills to complete the course successfully. We may provide course suitability guidance where appropriate.

3. Fees, Payments and Payment Plans

3.1 Course Fees

Course fees must be paid in accordance with the payment option selected at enrolment. 

3.2 Payment Plans

If you elect to pay by instalments, instalments must be paid in the amounts and on the dates agreed in your payment schedule. It is your responsibility to ensure payments are made on time.

Payment plans are a method of payment only and do not constitute a pay-as-you-go arrangement. Full payment of course fees is a condition of certification. Access to support, continued enrolment, results and certification are conditional upon compliance with your agreed payment plan and settlement of all outstanding fees.

3.3 Overdue Payments

If an instalment is not paid by its due date, we will contact you to request payment. You are responsible for notifying us before the due date if you anticipate difficulty in making a scheduled payment so that we may consider reasonable alternatives.

Failure to meet payment obligations will result in suspension of access and administrative closure in accordance with Section 4.

4. Administrative Closure for Non-Payment

If a learner fails to make payment in accordance with their agreed payment plan and does not respond to written communication within 21 days, we may administratively close their enrolment.

Administrative closure is a procedural action for financial non-compliance and does not affect recorded coursework or achieved results. However, certification, transcripts and any formal confirmation of achievement will not be issued until all outstanding fees have been paid in full.

Administrative closure does not affect the learner’s obligation to pay any outstanding fees.

5. Cancellations and Refunds

5.1 Before Classes Start

If you cancel before the course commences, a refund will be issued within 14 days less an administration charge of £15.

5.2 After Classes Start

Once the course has commenced, no refund is available under any circumstances, even if you discontinue your studies before completion.

5.3 Distance Learning Cancellation Period

For distance learning courses, you may cancel within 30 days of enrolment for a refund of course fees less an administration charge of £15, unless coursework has been marked. After this period, no refund is permitted. Where a payment plan has been agreed, instalments remain payable in accordance with the contract.

6. Access, Support and Coursework

6.1 Access to Materials

Access to course materials, support services and submission portals is granted for the duration of your enrolment, subject to compliance with these Terms and Conditions.

6.2 Coursework and Assessment

Coursework must be completed in accordance with course requirements and deadlines. Completed coursework and achieved results will be recorded in accordance with our academic policies.

7. Certification

All academic requirements must be met for a certificate or qualification to be awarded. Full payment of all course fees is a condition of certification. Where fees remain outstanding, certificates and any official confirmation of achievement will not be issued.

8. Extensions and Reassessment

Extensions and reassessments are governed by course-specific academic policies. 

9. Refusal of Admission or Expulsion

We reserve the right to refuse admission or remove a learner whose conduct adversely affects staff, other learners, or the reputation of the organisation.

10. Intellectual Property

All course materials are protected by copyright and are provided for personal study use only. Materials may not be reproduced, distributed or shared without prior written consent.

11. Notices

Any formal notice under these Terms must be in writing and sent to the contact details provided at enrolment or subsequently updated by the learner.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution in good faith through internal review before pursuing formal legal remedies.