Key Legal Secretary Skills

The aim of this unit is to equip the learner with the essential professional skills required to succeed as a Legal Secretary, combining practical competencies with strong interpersonal abilities.

Through this unit, the learner will understand:

• Telephone etiquette and how to take messages
• How to write professional emails
• The importance of proofreading
• Effective communication
• How to be assertive
• Teamwork
• Client care
• How to be organised
• Workload management
• Meeting participation
• How to take notes

Coursework: Achievement test

This unit requires approximately 20 hours to complete, though the actual time may vary depending on individual study habits, experience and pace.