Job Details

Note for Agencies: We are currently only accepting direct applications for this role.  Please refrain from sending through applications via email to anyone at this firm as they will not be accepted as an introduction for the purpose of any fees.

MJR Solicitors is a small firm located just outside Bognor Regis.  Our experienced team provide expert legal advice on wills and estate planning, estate administration, lasting powers of attorney conveyancing and dipute resolution.  We conduct defence work, actively and decisively defending people who have had false allegations made against them.

An exciting new opportunity has arisen within our private client department.

This role is to provide fee earners with the support they need to perform the task of providing legal services to clients and help them maximise the amount of time they are able to spend on fee-earning and other essential non fee-earning tasks

Key Responsibilities

• Managing diaries, ensuring they are up to date and reminding fee earners of meetings etc on a daily basis;
• Arranging meetings, liaising with other attendees, both internal and external;
• Opening and closing of general files, general filing, record keeping and archiving of files;
• Using effective systems to ensure that both short and long term tasks are completed within required timescales.
• Taking telephone queries, responding as appropriate and/or ensuring that all messages are passed on;
• Monitoring post and/or e-mails and dealing with as appropriate;

Client Relationship Management

• Be part of client care team and be familiar with contacts/clients;
• Entering, maintaining and updating client details and relevant information on the Firm’s CRM/contacts system;
• Deal with basic client queries and general administration, particularly in relation to key clients;
• Arrange client meetings.

Skills and Experience

• Accurate typing speed of at least 60 words per minute;
• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the Firm;
• Excellent telephone manner and competent knowledge of telephone system;
• Excellent communication, organisational and team skills;
• Excellent attention to detail;
• Flexible and dependable, able to take the initiative;
• Able to remain calm under pressure and work to tight deadlines;
• Conscientious, approachable and enthusiastic;
• Able to quickly build confidence, respect and trust with others.

.