Job Details

Jeanette Miller Law Limited

Job Title:
Friday 17th February 2023
Tuesday 28th February 2023
£20-25,000.00 gross dependent on experience + Benefits + Bonus scheme



LOCATION: Unit 3 Digital Park, 3 Pacific Way, Media City, Salford, M50 1DR. Homeworking is unavailable for this role

TYPE: Permanent, full time

HOURS: 35 hours per week Monday to Friday 9am-5pm with a 1-hour lunch break. Please note, there is a requirement to participate in a weekend rota approximately 1 weekend per month to open urgent new files. You are only expected to log on remotely once in the day if/when you are text to alert you of a new file to open. This is a shared responsibility between the team and you are paid in addition to your salary for it.

REPORT TO: Practice Manager

SALARY: £20-25,000.00 gross dependent on experience + Benefits + Bonus scheme


This is an exciting opportunity to join the UK’s most prestigious firm of specialist driving offence solicitors; defending drivers nationwide for all UK criminal motoring offences; keeping drivers on the road!

Please visit our careers page to find out more about our firm, including what it’s like to work with us, a list of the staff benefits and progression options:

Please note that this is not a legal role, it is a support administrative role. Please do not apply if you are looking for a legal position (Paralegal, Solicitor etc.).

Job Specification - What responsibilities will you have?

The successful candidate/s will be working within a small team from a shared inbox to provide comprehensive legal support to our Paralegals & Solicitors.

You are expected to have open communication with your colleagues and work as an integral part of the team to meet/exceed common firm goals. We work in an incredibly fast paced, high-pressured environment (we know we have already mentioned this but really cannot stress this enough) so it is extremely important that you respond to all of your emails throughout the day, understanding the sense of urgency associated with instructions received and prioritise accordingly.

You can expect your workload to include a variety of the tasks below but it is not limited to this list:

  1. Answering calls including taking new enquiry details swiftly but accurately from potential clients and transferring to case handlers to provide complex legal advice;
  2. Obtaining and combining dates of availability for trial Counsel and Experts daily;
  3. Resulting cases in court the same day;
  4. Opening client files upon receipt of instructions;
  5. Booking Counsel and Experts daily to attend all court hearings;
  6. Chasing responses daily as instructed, from the courts, prosecution, police, GP surgeries, hospitals, clients, witnesses etc.;
  7. Chasing & taking payments from clients, raising invoices;
  8. Drafting correspondence and documents daily to assist the case handlers;
  9. Contacting the court daily to confirm listing details for all hearings in court the next working day then confirming listing details to all parties required to attend;
  10. Collating and sending briefs to counsel and/or chambers for all court hearings;
  11. Collating case law cited in skeleton arguments/applications and producing corresponding index of enclosures; and
  12. Preparing transcripts of CCTV evidence received.

Person Specification - Are you the person we are looking for?

We are looking for unique individuals who possess all of the skills and traits below. However, it is equally as important that this list resonates with you too, otherwise we may not be the firm for you:

  1. At least 3 years’ administrative experience is essential (legal is preferable);
  2. At least 2 years’ experience using Proclaim or an equivalent case management system is essential;
  3. Strong IT skills including using Outlook, Word and Excel;
  4. Excellent communication skills including telephone customer service;
  5. GCSE’s in English, Maths and IT at Grade C or above;
  6. Strong prioritisation skills – an awareness of urgency in the industry we work in;
  7. Strong organisation skills – experience of responding and dealing with all emails/instructions the same day (no backlog of more than 24 hours);
  8. A positive mind-set/approach;
  9. Enthusiastic, passionate & motivated by helping others;
  10. Reliable – punctual with an outstanding attendance rate;
  11. Resilient;
  12. Ambitious;
  13. Proactive and highly productive;
  14. Accountable and solution orientated;
  15. Approachable and non-judgmental of our clients and the allegations they face often including drink driving and drug driving;
  16. Strict adherence to our duty of confidentiality; and
  17. A preference of working as a team rather than independently.

If you are still with us and think you have what it takes, apply for this role by sending your cv to now! We look forward to hearing from you.

Recruiter information:
Jeanette Miller Law Limited
Unit 3 Digital Park, 3 Pacific Way, Salford, Greater Manchester, M50 1DR, England

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