Key Legal Secretary Skills

The aim of this unit is to enable the learner to develop the professional skills necessary to excel in a Legal Secretary role practically as well as interpersonally.

Through this unit, the learner will understand:

• Telephone etiquette and how to take messages
• How to write professional emails
• How to take notes
• The importance of proofreading
• Effective communication
• How to be assertive
• Teamwork
• Client care
• How to be organised
• Workload management
• Meeting Participation

Coursework: Achievement test