Key Legal Secretary Skills

The aim of this unit is to enable the learner to develop the professional skills necessary to excel in a Legal Secretary role practically as well as interpersonally.

Through this unit, the learner will understand:

  • Telephone etiquette and how to take messages
  • How to write professional emails
  • How to take notes
  • The importance of proofreading
  • Effective communication
  • How to be assertive
  • Teamwork
  • Client care
  • How to be organised
  • Workload management
  • Meeting Participation

Coursework: Achievement test