Job Details

The Free Representation Unit (‘the FRU’)  provides representation in social entitlement and employment tribunals for people who can’t afford lawyers. We represent approximately 300 clients annually in tribunals across London and the South East.

Most of our work is done by approximately 300 volunteers, generally law students on the Bar Professional Training Course or the Legal Practice Course and junior solicitors and barristers. They are supervised by our legal officers.  More information about FRU can be found on our website.  

We are a small, hard-working team looking for someone with a friendly and positive attitude to join us at our vibrant central London office. You will need enthusiasm and highly developed interpersonal skills as you will be the first point of contact with clients and volunteers in this exciting role. You will have a genuine interest in providing our clients and volunteers with an exceptional level of service, as clients in particular often approach us about stressful issues.

You will also be responsible for processing cases referred to us from across London and the South East, managing case files and incoming and outgoing post. Previous experience with Salesforce or another client database is useful but not-essential.

As a member of a small team you will need to be flexible and able to make good decisions about when to follow guidance and when to ask a colleague. This post might suit someone who is looking for experience in a legal environment (but you won’t be involved in giving legal advice), or a charity.

At FRU we are passionate about equal opportunities and welcome applicants from diverse backgrounds.

The closing date for applications is Monday 13th July at noon.  Interviews will be held on Wednesday 29th July.

If you're interested in the role, please apply via the application process on our website http://www.thefru.org.uk/vacancies.  You can find full details and information about how to apply in the Application Pack.  CV's will not be accepted.