The Institute of Legal Secretaries and PAs
Dedicated to your career every step of the way
Duties to include:
· To take initial instructions on the telephone.
· Prepare risk assessments on cases in order to understand what needs to be addressed on a risk assessment and why.
· Opening client files accurately both on the computer and using paper files to include key dates, limitations and costs to comply with Law Net and Panel requirements.
· Liaise directly with clients, agents etc as appropriate.
· To demonstrate the use of precedents wherever possible.
· To conduct all own administration such as typing own work, photocopying, preparing bundles, paying expenses invoices, keeping an up to date diary.
· To undertake any other ad hoc tasks as directed by the Head of Department.
Person Specification
· Must be confident in abilities to deal with clients, agents, banks etc.
· Outstanding organisational skills are essential in order to be able to deal with numerous complex files. Must be able to demonstrate good file management and accurate document filing.
· The ability to balance quality and quantity of work is vital.
· Excellent team working skills and a positive and flexible approach.
· Ability to adjust communication style according to different situations and client’s needs
· Meticulous attention to detail and accuracy of work.
· Commercial awareness in terms of understanding recovery of chargeable hours, how to charge appropriately, time recording and marketing.
Assertive Solutions is acting as an Employment Agency in relation to this vacancy and are committed to equality and opportunity for all candidates.
Please take a look at our website www.assertive-solutions.co.uk for a full list of our current vacancies.
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