Job Details

Job description: A varied front of house and administrative role with considerable autonomy operating within a small office support team. The successful candidate will be an enthusiastic self-starter with strong organisational and interpersonal skills. The role emphasises a team-oriented approach, collaborating with key employees at all levels while ensuring the highest level of client care for all employees, clients and visitors. 

Hours:  Monday to Friday, 08:30 - 16:30 / 10:30 – 18:30 (alternating weekly) 

Location: City of London - Onsite attendance required 5 days a week 

Key responsibilities: Duties include, but are not limited to: - 

Front of House 

• Responsible for coordinating all meeting room bookings. 

• Organising and serving of meeting refreshments and catering. 

• Meet and greet of all external visitors. 

• Responsibility for meeting room set up. 

• Overseeing stock levels and ordering of all consumables and meeting room sundries. 

• Manage the ordering and replenishment of staff kitchen consumables. 

• Coordinate internal staff events, including weekly Afternoon Tea, Thursday Night Drinks, and Office lunches, while assisting with other events as needed. 

Administration 

• Opening and closing of new files/volumes, ensuring relevant procedures are followed. 

• Providing an accurate and efficient postal delivery service to include the collection and distribution of both internal and external mail. 

• Handling general administration task such as filing, bundling, scanning and document formatting. 

• Coordinating travel arrangements, including booking couriers, taxis, and assisting with domestic and international travel logistics. 

• Managing document storage, retrieval, shredding and archiving processes. 

• Processing of invoices and expenses. 

• Ordering and maintaining stationery and reference materials. 

• Maintaining the firm’s library and intranet.  

• Assisting other staff with administrative tasks and ad-hoc projects as required. 

Core competencies: 

• Drive – Demonstrates the determination to set, meet and improve upon the highest standards of performance. 

• Initiative – Proactively identifies tasks and takes action to complete them effectively. 

• Commitment - Belief in your role and its value to the organisation. 

• Integrity - Ability to uphold job related, social, organisational and ethical standards in all actions. 

• Managing Performance - The drive and determination to set, meet and enhance your personal performance. 

• Teamwork - Working co-operatively and collaboratively with others to achieve business goals including the ability to prioritise/multi-task during busy periods. 

Job Specific Competencies: 

• Professional Knowledge & Judgement - Has a good knowledge of their area of expertise; understands how this fits in with the business and uses this to provide a superior service.
• Service Orientation - Routinely thinking and acting in accordance with the needs of all employees, clients and visitors.